At ph898, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information.
This Privacy Policy applies to all personal data collected by ph898 through the ph898.vip website, mobile applications, and any associated services. By using the ph898 Platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions.
ph898 ("ph898," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online gaming platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.
This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with the ph898 Platform. It has been prepared in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
We process your personal data only for the purposes described in this Policy and only to the extent necessary to fulfil those purposes. We do not sell your personal data to third parties for their own marketing purposes.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, ph898 acts as the Personal Information Controller in respect of the personal data collected through the ph898 Platform. This means ph898 determines the purposes and means of processing your personal data.
ph898 operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). Our Data Protection Officer (DPO) is responsible for overseeing compliance with applicable data protection laws and can be contacted using the details provided in Section 14 of this Policy.
If you have any questions or concerns about how ph898 handles your personal data, you may contact our Data Protection Officer directly at [email protected]. We aim to respond to all data-related inquiries within five (5) business days.
ph898 collects the following categories of personal data from players and visitors to the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, DOB, ID, address, email, mobile | Yes — for registration & KYC |
| Financial | GCash number, bank account, transactions | Yes — for deposits & withdrawals |
| Gaming & Account | Bet history, session logs, bonus records | Yes — for platform operation |
| Technical & Usage | IP address, device info, cookies | Partly — some via consent |
ph898 collects personal data through the following means:
ph898 processes your personal data for the following specific purposes:
Under the Data Privacy Act of 2012, ph898 processes your personal data on the following legal bases:
ph898 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data only in the following limited circumstances:
All third parties with whom ph898 shares personal data are required to process that data in accordance with applicable Philippine data protection laws and ph898's data processing agreements.
ph898 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | PAGCOR licensing & AML compliance |
| Financial transaction records | 5 years from transaction date | Anti-Money Laundering Act requirements |
| Game history & bet records | 3 years after account closure | Dispute resolution & regulatory audit |
| Customer support records | 2 years after last interaction | Service quality & dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of lawful processing |
| Technical & usage logs | 12 months | Security monitoring & fraud detection |
Upon expiry of the applicable retention period, ph898 will securely delete or anonymise your personal data in accordance with NPC guidelines. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
ph898 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While ph898 employs industry-leading security measures, no method of electronic transmission or storage is completely secure. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, ph898 will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.
ph898 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver relevant content. The following types of cookies are used:
You can manage your cookie preferences through the cookie settings panel available on the ph898 Platform. You may also control cookies through your browser settings; however, disabling strictly necessary cookies will prevent you from using the Platform.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph898. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
ph898 will respond to all data subject rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.
Please note that certain rights may be limited where ph898 is required to retain or process your data to comply with legal obligations, including PAGCOR licensing requirements and the Anti-Money Laundering Act.
The ph898 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. ph898 does not knowingly collect personal data from individuals under 21 years of age.
If ph898 discovers or is notified that personal data has been collected from a player who is under 21 years of age, we will immediately suspend the relevant account, delete the personal data collected, return any deposited funds to the original payment source, and forfeit any associated winnings.
Parents and guardians who believe that a minor may have registered on the ph898 Platform are encouraged to contact our Data Protection Officer immediately at [email protected] so that appropriate action can be taken without delay.
ph898 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidelines. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the ph898 Platform after the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy. If you do not agree to the revised Policy, you must cease using the Platform and close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or ph898's data processing practices, please contact our Data Protection Officer. We are committed to resolving all privacy-related inquiries promptly and transparently.
DPO Email: [email protected]
Live Chat: Available 24/7 on the ph898 Platform
Response Time: Within 5 business days for general inquiries; 30 days for formal data subject rights requests
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. For more information on your rights under the Data Privacy Act of 2012, visit the NPC's official website at privacy.gov.ph.
Six ways ph898 protects every Filipino player's personal data — every day, on every transaction.
Every piece of data you send to ph898 — from login credentials to GCash details — is protected by the same encryption standard used by Philippine banks. Your information travels securely, always.
ph898 does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account, process payments, and keep the Platform secure — nothing else.
ph898 operates in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and follows all guidelines issued by the National Privacy Commission (NPC).
Access, correct, or request deletion of your personal data at any time. ph898 responds to all data subject rights requests within 30 days, as required by Philippine law.
ph898 keeps your data only as long as legally required — typically 5 years for financial records under the Anti-Money Laundering Act. After that, data is securely deleted or anonymised.
Our Data Protection Officer is reachable 24/7 via live chat and email. Whether it's a data access request or a privacy concern, a real person on our Filipino support team will handle it personally.
Your data is protected, your privacy is respected, and your winnings are paid out fast via GCash. Join hundreds of thousands of Filipino players who trust ph898 for safe, fair, and exciting online gaming. Must be 21 or older.